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Glossary Consent mode

What is consent mode?

Definition

Consent mode is the Google interface that translates a user's cookie decision into four technical signals, so that tags adjust their behaviour and only measure or personalise advertising within what that person has authorised.

On this page 5
  1. What consent mode means
  2. How it works: signals, states and versions
  3. Why it matters
  4. Best practices
  5. Common mistakes
In brief

Consent mode tells Google tags whether the user has authorised measurement and advertising, through four signals and two implementation versions with different consequences for the data.

How it works: signals, states and versions

The mechanism has two moments. First a default state is declared, before the user answers, normally with everything denied for European traffic. Then, when the person chooses, an update with the actual state is sent. That order matters: the update must be registered on the same page, before the visitor navigates to another one.

Four signals are relevant. ad_storage governs the storage of cookies and identifiers for advertising purposes. analytics_storage does the same for analytics measurement. ad_user_data authorises sending personal data to Google for advertising purposes. ad_personalization authorises personalised advertising, including remarketing. The last two were added in November 2023 with the second version.

On that basis there are two ways to implement it. In the basic version Google tags do not load until the user interacts with the notice, so before that interaction no data at all goes to Google, not even the consent state. In the advanced version tags load immediately in a denied state and send cookieless signals: the consent state itself, timestamps, user agent and referrer, without identifiers that would allow the person to be recognised.

That is where the difference in modelled conversions comes from. The advanced version allows advertiser-specific modelling, because Google observes the behaviour of those who accept on that same site and projects it onto the non-consented segment. The basic version only has access to general modelling.

Why it matters

What depends on this is whether ad personalisation, remarketing and Google measurement can still be used with traffic from the European Economic Area. Google requires collecting consent from those users and transmitting the corresponding signals in order to keep those features, and its documentation places the start of that requirement for ad personalisation in March 2024. Data from European users without consent is not processed for those purposes.

The effect does not arrive as a penalty or as a notice in the account. It is silent: audience lists stop growing, remarketing loses reach in that market, and recorded conversions drift away from actual sales. Many teams only notice weeks later, as a drop in performance with no apparent cause.

There is also an implementation decision. The basic version is more conservative about the data that leaves the site and usually fits when the internal rule is to communicate nothing before an explicit answer. The advanced version recovers more signal and improves modelling, at the cost of sending cookieless requests before the choice is made. Which of the two is defensible in a specific case depends on the legal review of the site and not on a technical preference.

Best practices

  • Declare the default state as denied for traffic from the European Economic Area and update it only once the user has answered.
  • Load that declaration before any measurement tag, so that none runs with an undefined state.
  • Verify the four signals in the browser using the tag manager preview, instead of taking the vendor's configuration at face value.
  • Check that accepting, rejecting and revoking later produce the three corresponding states, including persistence across pages.
  • Document which version is in place and why, with a date, and review it whenever the notice or the tag manager changes.
  • Compare observed and modelled conversions before and after every change to the notice, to separate a measurement problem from a real drop in business.

Common mistakes

  • Installing the notice and assuming the signals travel, without checking even once what the tag receives.
  • Leaving the consent update behind a redirect, so the choice is lost before it is registered.
  • Keeping an old implementation with only ad_storage and analytics_storage, without the two signals added in 2023.
  • Blocking tags entirely and enabling consent mode as well, which loses the signal without gaining any additional protection.
  • Reading a rise in modelled conversions as real business growth and carrying it into sales reports.
Manuel Riveiro Rodriguez CEO & Digital Strategist

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Frequently asked

Is consent mode mandatory?

No law requires it by name. Google requires it as a condition of use: to keep personalisation, remarketing and measurement with users in the European Economic Area you must collect consent and transmit the signals, and its documentation places the start in March 2024. The obligation to ask for consent at all comes from European law.

What happens if I do not implement it?

There is no fine from Google and no account suspension. What happens is that data from European users without consent is not processed for advertising or measurement: audiences stop growing, remarketing loses reach in that market, and recorded conversions fall below the real ones.

Which version fits, basic or advanced?

It depends on the legal position of the site. The basic version sends nothing to Google before the user answers and only accesses general modelling. The advanced version sends cookieless signals from the start and allows advertiser-specific modelling. The decision should be confirmed by whoever advises the project legally.

What are modelled conversions?

They are estimates Google calculates for the segment of users who decline measurement, derived from the observed behaviour of those who accept. In reports they appear mixed with observed conversions. They are useful for guiding campaign decisions, and they do not equal orders verified in the billing system.

Does consent mode replace a banner?

No. The notice and the record of the choice belong to the consent management platform. Consent mode only translates that choice into the format Google tags understand. Without a notice there is nothing to transmit, and without signals the choice never reaches the measurement products.

Sources

  1. Google documentation on consent mode, with the comparison between the basic and advanced versions and what is sent without cookies when consent is denied.
  2. Google page on the consent mode changes for European Economic Area traffic and on the ad_user_data and ad_personalization signals.
  3. Technical developer guide covering the default and update states, and the November 2023 date when the two new signals were added.
  4. Google Ads page placing the start of the consent requirement for ad personalisation with European Economic Area users in March 2024.
  5. EU user consent policy, setting out which authorisations must be obtained for the European Economic Area, the United Kingdom and Switzerland.